Important update to Web Services certificates

Please be aware of the following changes if you or your system provider utilise Danske Bank Web Services in your automated communication of files to and from the bank – e.g. exchange of payment files. Changes will apply in the first half of 2019.

The following is not relevant if you use other methods of communicating files to and from the bank.

Web Services root certificate renewal and improved security

To comply with best practice within security standards, the bank’s root certificate will be renewed periodically. The existing root certificate was created in 2010 and will expire on 27 October 2020, however, important changes will take place already in the first half of 2019.

At the same time, we will introduce an increased security level on the root certificate by increasing the key length from 2048 to 4096 bits.

The new root certificate will be valid from 2018 to 2038.

Background information

The root certificate is the issuer of most other certificates used in the Web Services solution. Along with the root certificate, all certificates below the root certificate - including the bank signing and encryption certificates - will also be renewed.

We currently expect to make the new root certificate available to all customers on 12 March 2019. It is, however, also possible to receive the new root certificate prior to this date by contacting Customer Support.'

What do I need to do?

In order to secure continuation in your exchange of files with the bank, it is very important that your system is ready to use the new root certificate when we make it available in March 2019.

To support you in in this, we are reaching out to the most commonly used System- and Bank Connection providers to make sure that they are able to support the new root certificate.

However, we also advise you to reach out to your own IT-department or you system or bank connection provider to make sure that your system is ready for the new root certificate.

Further information
Please find attached a technical step by step guide to be used for certificate renewal if this is not performed by your system or bank connection provider. 
Read more here.

In case of questions, please contact Customer Support. 

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