Feedback, Compliments and Complaints
We want to hear about your great experiences but equally, if you’re not happy about something, we want to know so we can make things better.
| Give us feedback | Leave a compliment | Make a complaint |
|---|---|---|
| We are keen to hear your comments or suggestions about how we can improve your experience. It's really important for us to know what/ where we're doing well and what/ where we can improve. | We’d be delighted to hear about your positive experience and how someone in our team made something special for you. |
We’re really sorry we didn’t get things quite right for you. But we’re keen to hear your thoughts on how we can improve. If you have a complaint, it’s really important you let us know. Then we can work with you to address your concerns and put it right. By taking some details from you regarding your query, we can direct you to the right place. |
Have your say - Submit the form below
Ways to leave a feedback
In writing
By phone
Related pages
Complaint Procedure
Information on how we deal with your complaint and what you can expect throughout the process.
