Support

Government Banking Services are supported by our Government Banking Support team and District Support team – contact details below.

Warning. At Danske Bank we will never send emails asking customers to provide or confirm personal details via email or pop-up windows. If you receive an email and suspect it to be fraudulent, please forward it to phishing@danskebank.ie and then DELETE IT IMMEDIATELY.

 

Danske Bank Government Banking Support

When to Call: Questions or general queries relating to the operation of your bank account e.g. transaction queries, interest, charges.

Email: govbanking@danskebank.ie
Phone: +353(0)1 4842200*
8am to 6pm
Monday to Friday**

 

District Support

When to Call: District queries e.g. using the system, logging on, making a payment, technical issues (see below)

Technical issues include:
Problems accessing District
Problems when sending payment files to Danske Bank
Problems when approving payments and payment files
Where there is a potential delay to processing pf payments you should call District Helpdesk as soon as possible

Phone : +353(0)1 6550200*
Have your User ID to hand.

Mon-Thurs: 08.00-20.00 GMT
Fri: 08.00-17.00 GMT

Monday to Friday**

*Call charges may vary. We may record or monitor calls for your protection, to train our staff and to maintain the quality of our ongoing service.
**except on bank holidays or other holidays in Ireland when the bank is not open for business