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Priority Pass

Access lounges at airports around the world with a Priority Pass.
Relax

Relax

Sit down and relax with drinks, refreshments and pre-flight bites.

Stay productive

Stay productive

Use your time productively with charging points and Wi-Fi in most lounges.

Dedicated app

Dedicated app

Check available lounges and previous visits with the Priority Pass app.

Benefits of a Priority Pass

The digital Priority Pass offers extra comfort in over 1,700 airport lounges in more than 100 countries. Here you can enjoy a variety of food and drink in pleasant surroundings and use Wi-Fi and other facilities. In the Priority Pass app, you can view lounges on a map of each airport. You can also check your lounge visits and rate the lounges you have visited.

Sign up before you travel

Before using your digital Priority Pass, please make sure you register using the link to the Priority Pass website we have sent you together with an invitation ID. Please note that during the registration process, you will be asked to enter personal data and the corporate card to be used for payment.

How to register for your digital Priority Pass

computer

Go to the registration page stated in the letter from Danske Bank. We recommend that you use a computer for registration rather than your mobile phone.

Having trouble registering?

See questions and answers about registration or call support for help.

From 8th May 2025 to 30th September 2025

We are replacing your existing physical Priority Pass card with a digital solution

Find answers to questions here
  • From 1st October 2025, you will no longer be able to use your physical card to access airport lounges. The card will no longer be valid.
  • You can use your physical Priority Pass with the old terms and conditions until 30th September 2025. This applies even if you have already registered for the digital Priority Pass. From 1st October 2025, you can only use your digital Priority Pass, so please remember to set up your digital membership before this date.
  • If you have a physical Priority Pass card that now has to be replaced by a digital membership, you have received a letter from 8th May 2025.
  • Customers often contact us because they have forgotten the physical card at home. With a digital Priority Pass, you always have the card at hand on your laptop or mobile.

    Also, with a physical card, payments for visits are often not settled until two months after you visited the lounge. With the digital solution, you can view visits in the app immediately.

    In addition, you can avoid the issue of not being able to reactivate a blocked physical card and having to wait about 14 days to receive a new card by post. Now you always have access to your digital Priority Pass in your mobile phone app or via a browser on your computer.

Questions and answers about Priority Pass

  • No, you need to register your Priority Pass membership before you can access a lounge, so remember to set up your digital membership before your next business trip.
  • A Priority Pass membership registered for a corporate card can be used only on business trips.
  • No, your Priority Pass is personal and may not be used by others.
  • No, guests are not included in the complimentary visits covered by the card. The fee for guests is set and charged by Priority Pass, and current fees can be found at prioritypass.com.
  • If your mobile phone is not working, you can make a paper printout of the QR code or find it on your laptop. Log on using your username and password and show your Digital Priority Pass on your laptop.
  • Once you have registered and set up your Priority Pass profile, you can read more about the benefits and see the number of remaining complimentary visits on the Priority Pass website or in the app.
  • The Priority Pass is an additional service provided along with the corporate card that your employer has selected for you. Therefore, we recommend that you contact your employer.
  • 24/7 customer support is available by opening the Help section on the Priority Pass website or app, which offers access to FAQs and email support. You can also call the Priority Pass Membership Services Team on +44 20 8680 1338.

Having trouble registering?

  • You register via the link you received in the letter by Danske Bank. It is important that you remain in the browser throughout the process and do not switch to the app, as you cannot register via the app.

    You can of course use the browser on your mobile phone but using a computer may be easier, as you have the best overview of the process. If you register via your mobile phone, you should also avoid tapping the link at the top, which takes you to the app.
  • Your invitation ID and registration link can be found at the end of the letter from Danske Bank.
  • Please make sure that you typed the correct URL to open the Priority Pass website and that you typed the correct invitation ID in the correct field. If everything was done correctly in these steps and the invitation ID still does not work, please call us.
  • Please double check that you have typed the correct URL or clicked the correct link. Even a small mistake in the website name can result in a ‘page not found’ error. The issue can also be specific to the browser or device you are using. Please try accessing the link using a different browser or device.
  • When you register, it is important that you register the card details of the corporate card to which the Priority Pass membership is connected. This is because the fee for lounge visits (if not complimentary with your corporate card) will be charged directly by Priority Pass on the card you have registered for lounge visits.
  • You should register your employer’s company address as billing address.
  • Yes, if you have a Priority Pass for both your personal card and your corporate card, you will receive two separate registration letters and need to register twice. You may use the same email address, but the usernames must be different.
  • Go to your usual app store:
    Apple device: App Store; Android device: Google Play. Search for "Priority Pass".

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