”It makes me proud when I experience this very positive feedback from our clients. Especially because 2021 has been a difficult year with so much more going on for our customers than currency and market risk,” says Claus Harder, Head of Markets in Danske Bank.
“Our research is very popular among our customers, who give it a high rating. When it comes to foreign exchange, we have some of the best analysts in the business and they are providing a lot of value to our customers."
Lass Højlund, Global Head FX trading & Treasury Sales, Danske Bank
But why is Danske Bank doing so well in this area? According to Martin Vorgod, Global Head of FX Sales, Large Corporates and Institutions, it is all about collaboration:
”The feedback seen in the report fits very well with the anecdotal feedback we receive directly from clients on a regular basis. The ‘secret sauce’ being a true team effort where trading, sales, research as well as management and relationship teams all pull in the same direction. We are working hard to make sure that we have the right culture in place. That means a focus on global teams that encourages collaboration across markets and ensures that we have the best skillset available to every market in the Nordics. That’s a part of the reason why we are able to secure the top spot in markets where we are not the dominant player,” says Martin Vorgod.
The increased collaboration across borders plays nicely into the needs of several large customers that also work across borders, and a global team makes it easier to meet these clients’ needs.
Another important reason for the success is strong market research, which really makes a difference for many of our customers.
“Our research is very popular among our customers, who give it a high rating. When it comes to foreign exchange, we have some of the best analysts in the business and they are providing a lot of value to our customers", says Lass Højlund, Global Head FX trading & Treasury Sales.
“In addition we have focused a lot more on leaning in, when clients are looking to get market risk of their books. We have increased our risk handling and trading capabilities and this makes Danske Bank more attractive to the clients as a counterpart” according to Lass Højlund.